Photo is for illustration purposes only. Actual product may be different.
All prices are firm and non-negotiable. We accept Visa/Mastercard only. All orders M-F before 3pm EST usually ship same day once final credit card authorization is completed. Our 7 warehouses ship via UPS/Purolator only. Order inquiries can be made by calling 1-800-556-1971.
Ships from our international warehouse. Please allow 3-5 weeks for delivery.
ACES Maintenance support programs offer critical services to provide ongoing assistance to you and your customer. Find the right support package for your ADTRAN solution to leave your network protected from unnecessary downtime.
Manufacturer Part Number:
Manufacturer Website Address:
ACES Support Program
Service Main Type:
Service Sub Type:
Electronic and Physical
Parts & Labor
12x5 Next Business Day
ADTRAN Technical Support SLA
Hardware Replacement SLA
Access to Technical Support
7x24x365 Emergency after hours support
Access to Software Releases and Patches
Automatic Configuration Backup
Eligible for Discounted Remote Professional Services Vouchers (PSVs)
Emergency Consulting, New Releases Update, Configuration, Parts Replacement, Software Upgrade
24 x 7 Emergency Consulting, 12 x 5 Technical Support
Service Response Time:
Next Business Day - Parts Replacement, 1 Hour - Technical Support SLA
Adtran NetVanta 6355 IP Business Gateway :1200740E1
Adtran NetVanta 644 VoIP Media Gateway :1700144G1
Adtran NetVanta 4430 Chassis With Enhanced Feature Pack :4700630G2#120
Product Type: Service
Provided Support: Configuration, Emergency Consulting, New Releases Update, Parts Replacement, Software Upgrade, Technical Support
Service Type: Replacement
Service Location: On-site
Service Availability Days: 5
Service Availability Hours: 12
Adtran ACES Support Program - 1 Year - Service - 12 x 5 Next Business Day - On-site - Exchange - Parts & Labor - Electronic and Physical Service