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Adtran ACES Support Program - 1 Year - Service - 12 x 5 Next Business Day - On-site - Exchange - Parts & Labor - Electronic and Physical Service

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All prices are firm and non-negotiable. We accept Visa/Mastercard only. All orders M-F before 3pm EST usually ship same day once final credit card authorization is completed. Our 7 warehouses ship via UPS/Purolator only. Order inquiries can be made by calling 1-800-556-1971.

Ships from our international warehouse. Please allow 3-5 weeks for delivery.

[stockOrdered] on order with eta [stockETA]

Part #: 1100AMNVRGM4T1

Price (CAD): $1,220.99

  • LBS.
Temporarily Out-of-Stock!
  • We accept backorders.
  • Estimated shipping date is 1-2 weeks.
  • Once you place your order, our customer service team will send you an updated ETA. (M-F)
  • A pre-authorization on your credit card will be taken for the full amount upon ordering. You will NOT be charged for any backorder items until they ship.
  • An additional email will be sent once your order ships. This will include courier tracking information.
  • For more information, please check our FAQ

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ACES Maintenance support programs offer critical services to provide ongoing assistance to you and your customer. Find the right support package for your ADTRAN solution to leave your network protected from unnecessary downtime.

General Information
Manufacturer Part Number:1100AMNVRGM4T1
Manufacturer Website Address:
Brand Name:Adtran
Service Name:ACES Support Program
Product Type:Service
Service Information
Service Main Type:Exchange
Service Sub Type:Electronic and Physical
Service Characteristic:Parts & Labor
Service Description:12x5 Next Business Day
Service Details:
  • ADTRAN Technical Support SLA
  • Hardware Replacement SLA
  • Access to Technical Support
  • 7x24x365 Emergency after hours support
  • Access to Software Releases and Patches
  • Automatic Configuration Backup
  • Eligible for Discounted Remote Professional Services Vouchers (PSVs)
Provided Support:Emergency Consulting, New Releases Update, Configuration, Parts Replacement, Software Upgrade
Service Availability:24 x 7 Emergency Consulting, 12 x 5 Technical Support
Service Response Time:Next Business Day - Parts Replacement, 1 Hour - Technical Support SLA
Service Location:On-site
Service Duration:1 Year
Product Supported:
  • Adtran NetVanta 6355 IP Business Gateway :1200740E1
  • Adtran NetVanta 644 VoIP Media Gateway :1700144G1
  • Adtran NetVanta 4430 Chassis With Enhanced Feature Pack :4700630G2#120

Products Features

  • Product Type: Service
  • Provided Support: Configuration, Emergency Consulting, New Releases Update, Parts Replacement, Software Upgrade, Technical Support
  • Service Type: Replacement
  • Service Location: On-site
  • Service Availability Days: 5
  • Service Availability Hours: 12


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We are committed to understanding the needs of our customers and providing the service and products you need for your continued success.


Over 10,000 products in stock and ready to ship.

Fast Shipping

Same-Day shipping on most orders placed before 3pm EST.

Visa / Master Card

We accept North American Visa and MasterCard only.