Photo is for illustration purposes only. Actual product may be different.
All orders are self-checkout. Phone orders are not accepted. All prices are firm and non-negotiable. We accept Visa/Mastercard only. All orders M-F before 3pm EST usually ship same day once final credit card authorization is completed. Our 7 warehouses ship via UPS/Purolator only. No pick-ups. Order inquiries can be made by calling 1-800-556-1971.
Ships from our international warehouse. Please allow 3-5 weeks for delivery.
|3 - 4||$83.44|
|5 - 9||$83.06|
|10 - 24||$82.68|
|25 - 99||$82.30|
Deliver omnichannel customer experience across channels with consistency and context to your customers while lowering costs with Cisco® Unified Contact Center Express (Unified CCX). This easy-to-deploy and easy-to-use customer interaction solution supports up to 400 agents and is designed for midmarket companies or enterprise branch offices. Secure and highly available, it supports powerful agent-based services and fully integrated self-service applications, including automatic call distributor (ACD), interactive voice response (IVR), and computer telephony integration (CTI).
Cisco Unified CCX helps deliver each of your contacts to the right agent the first time. It enables this accuracy with sophisticated business rules for inbound and outbound voice, email, web chat, and customer interaction management. Cisco Unified CCX also offers numerous agent and desktop services and can scale to larger, more demanding environments.
You can choose from three Cisco Unified CCX packages: Standard, Enhanced, and Premium, to better match solution functions with your customer contact interaction management requirements. The Cisco Unified CCX solution is tightly integrated with Cisco Unified Communications Manager, Cisco Business Edition 6000 (BE6000), and Cisco Business Edition 7000 (BE7000).
|Manufacturer:||Cisco Systems, Inc|
|Manufacturer Part Number:||CCX11QMMEDIAKITK9|
|Manufacturer Website Address:||http://www.cisco.com|
|Product Name:||Unified Contact Center Express v.11.0 Quality Manager|
|Software Main Type:||Network & Communication|
|Software Sub Type:||IP Telephony|
|Software Name:||Unified Contact Center Express v.11.0 Quality Manager|
|License Type:||Media Only|
We are committed to understanding the needs of our customers and providing the service and products you need for your continued success.
Over 10,000 products in stock and ready to ship.
Same-Day shipping on most orders placed before 3pm EST.
We accept North American Visa and MasterCard only.
I ordered a projector recently and I liked how a rep contacted me because it was a fairly expensive order. I didn't get to speak to somebody when I called so it was great that someone did call me back not long after to respond. The shipping time was extremely short (3 days). I was surprised.
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PC-Canada.com delivers an unparalleled selection of brand name products at the lowest possible prices and same day/prompt shipping.