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Ships from our international warehouse. Please allow 3-5 weeks for delivery.
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Opted out for a purchase from PC Canada vs. Amazon due to their proximity, shipping rates and item price. Did not regret it. The price was the lowest of everyone online and in-store, the item was shipped the same day and arrived pronto. Will be shopping here again.
Deliver omnichannel customer experience across channels with consistency and context to your customers while lowering costs with Cisco® Unified Contact Center Express (Unified CCX). This easy-to-deploy and easy-to-use customer interaction solution supports up to 400 agents and is designed for midmarket companies or enterprise branch offices. Secure and highly available, it supports powerful agent-based services and fully integrated self-service applications, including automatic call distributor (ACD), interactive voice response (IVR), and computer telephony integration (CTI).
Cisco Unified CCX helps deliver each of your contacts to the right agent the first time. It enables this accuracy with sophisticated business rules for inbound and outbound voice, email, web chat, and customer interaction management. Cisco Unified CCX also offers numerous agent and desktop services and can scale to larger, more demanding environments.
You can choose from three Cisco Unified CCX packages: Standard, Enhanced, and Premium, to better match solution functions with your customer contact interaction management requirements. The Cisco Unified CCX solution is tightly integrated with Cisco Unified Communications Manager, Cisco Business Edition 6000 (BE6000), and Cisco Business Edition 7000 (BE7000).
|Manufacturer:||Cisco Systems, Inc|
|Manufacturer Part Number:||CCX11AQMMEDKITK9|
|Manufacturer Website Address:||http://www.cisco.com|
|Product Name:||Unified Contact Center Express v.11.0 Advanced Quality Manager|
|Software Main Type:||Network & Communication|
|Software Sub Type:||IP Telephony|
|Software Name:||Unified Contact Center Express v.11.0 Advanced Quality Manager|
|License Type:||Media Only|
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t's the first time I buy a product in PC-Canada, and I'm happy. I bought a Gigabyte GTX 1070 video card, and the store offered the lowest price (even with shipping included). I've ordered the product on Tuesday afternoon, and received it Wednesday morning. Also, the stored call me to verify that I really purchased the product (fraud protection)...so I'm happy.
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