Win! Subscribe to our mailing list and you could win!

Cisco SocialMiner v.11.0 - Media Only - Internet Utility

(CCEH-SM-V110-K9) Cisco  SocialMiner v.11.0 - Media Only - Internet Utility
  Free Shipping
On Backorder

Photo is for illustration purposes only. Actual product may be different.

All orders are self-checkout. Phone orders are not accepted. All prices are firm and non-negotiable. We accept Visa/Mastercard only. All orders M-F before 3pm EST usually ship same day once final credit card authorization is completed. Our 7 warehouses ship via UPS/Purolator only. No pick-ups. Order inquiries can be made by calling 1-800-556-1971.

Ships from our international warehouse. Please allow 3-5 weeks for delivery.

[stockOrdered] on order with eta [stockETA]

Part #: CCEH-SM-V110-K9

Price: $84.99

  • [warranty]
  • LBS.
Out of Stock

Retrieving Inventory...
Retrieving Price Comparisons...

Our clients say it best

  (10 / 10)

I got exactly what I ordered at a great price and speedy delivery. I really appreciate all the follow-up emails regarding the status of my order. I will definitely order from you guys again.

The Cisco SocialMiner® social media customer care solution can enable your company to proactively respond to customers and prospects communicating through public social media networks such as Twitter and Facebook or other public forum or blogging sites. By providing social media monitoring, queuing, and workflow to organize customer posts on social media networks and delivering them to your customer care team, your company can respond to customers in real time through the same social network they use to communicate.

This innovative customer service capability is enabled by the Cisco SocialMiner solution, which searches multiple social networks to capture public customer postings and then organizes, filters, and prioritizes these postings and presents them to your customer care team for response. Your customer service representatives can respond to a customer service problem or reach out to new customers looking for information about your products or services.

SocialMiner provides the Web Chat and Agent Email features as part of Unified Contact Center Express. And in Cisco Unified Contact Center Enterprise, it enables the voice callback request capability.

General Information
Manufacturer:Cisco Systems, Inc
Manufacturer Part Number:CCEH-SM-V110-K9
Manufacturer Website Address:
Brand Name:Cisco
Product Name:SocialMiner v.11.0
Product Type:Software
Product Information
Software Main Type:Productivity Application
Software Sub Type:Internet Utility
Software Name:Cisco SocialMiner v.11.0
License Information
License Type:Media Only

Customers also viewed More...

Recently Viewed Items More...