Active participation, pervasive collaboration and quality experiences define the new Era of Engagement for today's enterprises. Getting together with customers, coworkers, and suppliers is no longer enough. Employees need tools to take an active role in creating value, delighting customers and engaging colleagues in flexible interactions that deliver business results. To enable this transformative, people-centric engagement, Avaya has developed the Avaya Aura® Platform - a set of seamless components that mesh together to provide comprehensive team and customer engagement solutions that deliver a meaningful impact to your business.
Avaya Aura® Presence Services is a key enabler of pervasive collaboration and provides a scalable, high performance presence aggregation service that collects and disseminates rich presence information across the Avaya Aura Platform. The presence information allows users to locate colleagues and experts to address customer inquiries, handle a service issue, or solve a critical problem in real time.
|Manufacturer Part Number:||700508295|
|Manufacturer Website Address:||http://www.avaya.com|
|Product Name:||Aura Presence Services v.R6.2.4|
|Software Main Type:||Network & Communication|
|Software Sub Type:||IP Telephony|
|Software Name:||Aura Presence Services v.R6.2.4|
|License Type:||Media Only|