The Adobe Gold support program enhances productivity across your organization by helping deploy solutions efficiently and optimizing product performance
Your company depends on Adobe solutions to work efficiently. That's why your IT managers, solution developers, expert users, and help desk need speedy assistance with challenging support needs, such as product configurations, network deployments, and interoperability problems. Adobe Gold support is designed for organizations that rely on Adobe products every day. The program gives you assurance that even advanced technical challenges won't bring your business to a standstill. With Adobe Gold support, you can easily get the product assistance you need-from everyday help requests to sophisticated troubleshooting-tailored to your business.
Go farther with Gold support Protect
your Adobe product investment and maintain the productivity of your entire workforce with a support program that works as hard as you do. Adobe Gold support provides expert assistance during core business hours to help get your Adobe applications running smoothly and keep them working at optimal performance. However complex your require - ments, with Adobe Gold support, the help you need is only a phone call, an e-mail, or a few clicks away.
With Adobe Gold support, you can:
|Manufacturer:||Adobe Systems, Inc|
|Manufacturer Part Number:||65271600AA04A12|
|Manufacturer Website Address:||http://www.adobe.com|
|Service Name:||Gold Support|
|Service Main Type:||Technical|
|Service Sub Type:||Electronic|
|Service Description:||24x7x1 Business Hour|
|Provided Support:||Troubleshooting, Phone Support, Web Knowledge Base Access, Email Support, Technical Account Management, Web Support, Remote Monitoring|
|Service Response Time:||1 Hour - (Business Hour) - 4 contacts / priority 1, 2 Hour - (Business Hour) - 4 contacts / priority 2, 4 Hour - (Business Hour) - 4 contacts / priority 3, 1 Day - (Business Day) - 4 contacts / priority 4|
|Service Duration:||1 Year / 4 Incident|
|Product Supported:||Software: |