I order the Zagg slimbook case for $89, on sale everywhere else at minimum $130. The item had a manufacturing defect. Customer service were quick to contact me and issue me and RMA # for a full r funded return.
Polycom® Global Services wants to help you select the best support option for your needs. We understand your decision will be based on many factors unique to your business environment, which is why ourservice options are designed to provide the right level of assistance and technical expertise, when and where you need it.
|Manufacturer Part Number:||4877-00117-515|
|Manufacturer Website Address:||http://www.polycom.com|
|Service Main Type:||Exchange|
|Service Sub Type:||Electronic and Physical|
|Provided Support:||Parts Replacement, Phone Support, Web Knowledge Base Access, Software Update, Software Upgrade, Reporting, Asset Management|
|Service Response Time:||4 Hour|
|Service Duration:||1 Year|
|Product Supported:||Polycom VBP 5300-E10 (see support.polycom.com for availability information) (Requires all systems to be covered by Advantage)|