It's nice to finally have an alternative to CC, I've had two orders with PC-Canada thus far and they've both been handled great. Customer service has been beyond excellent, with prompt and courteous replies to both phone and email. They were even able to custom order some hard to find parts for me that were unavailable at my usual sources. Shipping has been quick, even when ordering back-ordered products. If their prices continue to remain this competitive, I can't see myself using the competitors that I've been stuck with for so long.
Polycom offers a breadth of services to help customers maximize their collaboration investments. Working directly with customers or with our partners to jointly deliver services, Polycom Services portfolio allows for an end-to-end delivery of services designed to plan, deploy, support, operate and manage video collaboration solutions.
Our Managed Services offerings allow you to outsource day to day technology management responsibilities to our team of experts as a strategic method to improve operations and accelerate a return on technology investments.
Our team of experts offer simplified and dependable ITIL based processes that deliver better performance, support and service. Our offerings complement and enhance any level of Polycom product support services by supplementing 1st level support and adding proactive monitoring and remote management capabilities.
Remote Management Services
Polycom Remote Management Services allows Polycom to remotely monitor and manage the performance of your RealPresence Platform solution and/or your video endpoints. We provide predictable network reliability, availability, and security for mission-critical video infrastructure, applications and endpoints.
|Manufacturer Part Number:||4870-72101-002|
|Manufacturer Website Address:||http://www.polycom.com|
|Service Main Type:||Technical|
|Service Sub Type:||Physical, Electronic|
|Provided Support:||Installation, Configuration|
|Product Supported:||Polycom advanced RPRM configurations.|