I order the Zagg slimbook case for $89, on sale everywhere else at minimum $130. The item had a manufacturing defect. Customer service were quick to contact me and issue me and RMA # for a full r funded return.
Polycom'sPartner Premier Service Program provides Service Partners with technical telephone support, advance parts replacement,software upgrades & updates, and access to Polycom's enhanced support portal.
|Manufacturer Part Number:||4870-19354-362|
|Manufacturer Website Address:||http://www.polycom.com|
|Service Name:||Partner Premier|
|Service Main Type:||Exchange|
|Service Sub Type:||Electronic and Physical|
|Provided Support:||Parts Replacement, Phone Support, Software Update, Software Upgrade, Escalation Support, Web Knowledge Base Access|
|Service Duration:||3 Year|
|Product Supported:||Polycom RMX 2000/4000 MPMRx System Resource License Pack - 15x1080p/30x720p/60xSD resource licenses. Additional Media Processing Module hardware may be required.|