It's nice to finally have an alternative to CC, I've had two orders with PC-Canada thus far and they've both been handled great. Customer service has been beyond excellent, with prompt and courteous replies to both phone and email. They were even able to custom order some hard to find parts for me that were unavailable at my usual sources. Shipping has been quick, even when ordering back-ordered products. If their prices continue to remain this competitive, I can't see myself using the competitors that I've been stuck with for so long.
Polycom'sPartner Premier Service Program provides Service Partners with technical telephone support, advance parts replacement,software upgrades & updates, and access to Polycom's enhanced support portal.
|Manufacturer Part Number:||4870-00898-160|
|Manufacturer Website Address:||http://www.polycom.com|
|Service Name:||Partner Premier|
|Service Main Type:||Exchange|
|Service Sub Type:||Electronic and Physical|
|Provided Support:||Parts Replacement, Phone Support, Software Update, Software Upgrade, Escalation Support, Web Knowledge Base Access|
|Service Duration:||1 Year|
|Product Supported:||Polycom RMX 2000 MPMx, 5 HD/20 CIF Base IP System|